FAQs

We accept all major credit cards: Visa, Mastercard, American Express, Discover; PayPal, Apple Pay, JCB & Buy Now, Pay Later platforms (Klarna, Sezzle).

We are processing all in-stock orders within 1-3 working days.

Custom-made styles are typically shipped within 4-6 weeks, unless time frame is specifically stated on the item listing. 

Please check your spam/junk folder in case you did not receive an email in your inbox.

If you’re still having trouble locating the email, please contact customer support and we will resend the order confirmation: support@topglamshop.com.

Please contact customer service immediately after placing your order so that we may correct it in our system.

If your package has already been shipped, unfortunately we are unable to make any changes. 

Shipping fees and any additoinal fees incurred due to incorrect address will be the customer's obligation. 

To cancel your order, please email customer service immediately at support@topglamshop.com.

 If your order has already been shipped, unfortunately we are unable to make changes. 

Shipping fees will be customer's obligation and are non-refundable.